Resolved -
This incident has been resolved.
Mar 13, 13:46 EDT
Update -
At this time Intuit Team is reporting stability has returned - customers are having success in waiting or retrying.
Will continue to monitor the situation.
Mar 13, 13:16 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 13, 13:11 EDT
Investigating -
We are currently experiencing higher than normal contact volume related to the performance of the Lacerte and Proseries applications. Users may see a "Server Busy" error message. This behavior is happening both inside and outside of the hosted environment. We are working with Intuit to get this resolved.
Mar 13, 12:27 EDT