All Systems Operational
Right Networks Application Cloud Operational
Hosted Desktop
Operational
QuickBooks
Operational
Authentication Services Operational
Customer Communication Channels Operational
Phone System Operational
Chat Operational
Email Operational
Help Desk Operational
Microsoft Office 365 Operational
Email
Operational
Authentication Services Operational
AppHub Operational
Page Availability Operational
Authentication Services Operational
User Management Operational
File Manager Operational
Page Availability Operational
Authentication Services Operational
User Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023
Resolved - Company meeting has ended, thanks for your patience.
Sep 28, 15:02 EDT
Investigating - Our Support Team will be briefly unavailable today due to our annual company all-hands meeting. We will be closed starting at 1:30 pm ET and reopen at 2:45 pm ET. We apologize for the inconvenience. Please feel free to give us a call after 2:45 PM ET and we will be happy to assist.
Sep 28, 09:30 EDT
Sep 27, 2023
Resolved - This incident has been resolved.
Sep 27, 08:47 EDT
Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Right Networks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 27, 08:17 EDT
Resolved - This incident has been resolved.
Sep 27, 08:05 EDT
Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Right Networks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 27, 07:55 EDT
Sep 26, 2023
Resolved - This incident has been resolved.
Sep 26, 12:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 12:28 EDT
Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Right Networks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 26, 12:13 EDT
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Resolved - This incident has been resolved.
Sep 23, 15:08 EDT
Investigating - We are currently experiencing higher than normal contact volume related to the performance of Lacerte for certain Right Networks customers. Our engineers are currently aware of and investigating the issue. We will provide updates as they become available.
Sep 23, 14:36 EDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 12:22 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 08:55 EDT
Update - Please subscribe to the following link for updates:

https://status.quickbooks.intuit.com/incidents/vhrdw317v5c2

Sep 18, 15:28 EDT
Investigating - We are currently experiencing higher than normal contact volume related to Merchant Services returning the following error:

"Error 503: Service Temporarily Unavailable".

Our engineers are working with Intuit to identify root cause and we will provide updates here as soon as they become available.

Sep 18, 15:04 EDT
Sep 18, 2023
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.