Right Networks Hosted QuickBooks Status

Sep 29, 2023

No incidents reported today.

Sep 28, 2023

Technical Support Availability on 9/28/23

Resolved - Company meeting has ended, thanks for your patience.
Sep 28, 15:02 EDT

Investigating - Our Support Team will be briefly unavailable today due to our annual company all-hands meeting. We will be closed starting at 1:30 pm ET and reopen at 2:45 pm ET. We apologize for the inconvenience. Please feel free to give us a call after 2:45 PM ET and we will be happy to assist.
Sep 28, 09:30 EDT

Sep 27, 2023

System Performance & Connectivity

Resolved - This incident has been resolved.
Sep 27, 08:47 EDT

Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Right Networks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 27, 08:17 EDT

System Performance & Connectivity

Resolved - This incident has been resolved.
Sep 27, 08:05 EDT

Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Right Networks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 27, 07:55 EDT

Sep 26, 2023

System Performance & Connectivity

Resolved - This incident has been resolved.
Sep 26, 12:37 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 12:28 EDT

Investigating - We are currently experiencing higher than normal contact volume related to performance & connectivity of the Right Networks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
Sep 26, 12:13 EDT

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

Lacerte Connectivity & Performance

Resolved - This incident has been resolved.
Sep 23, 15:08 EDT

Investigating - We are currently experiencing higher than normal contact volume related to the performance of Lacerte for certain Right Networks customers. Our engineers are currently aware of and investigating the issue. We will provide updates as they become available.
Sep 23, 14:36 EDT

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

Merchant Services Errors

Resolved - This incident has been resolved.
Sep 19, 12:22 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 08:55 EDT

Update - Please subscribe to the following link for updates:

https://status.quickbooks.intuit.com/incidents/vhrdw317v5c2
Sep 18, 15:28 EDT

Investigating - We are currently experiencing higher than normal contact volume related to Merchant Services returning the following error:

"Error 503: Service Temporarily Unavailable".

Our engineers are working with Intuit to identify root cause and we will provide updates here as soon as they become available.
Sep 18, 15:04 EDT

Sep 18, 2023

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.